Mcafee Launched the McAfee Personal Locker and Central End of Life.
McAfee Personal Locker – and McAfee Central reached End of Life (EOL) status between June and December of 2018.
Depending upon your subscription plan, one or both product EOLs might affect you.
IMPORTANT: Throughout 2018, McAfee hauled with registered clients to let them know about the impending End of Life of Personal Locker and McAfee Central. Our communications highlighted the importance of transferring important data from Personal Locker, and into McAfee File Lock. The deadline of December 4, 2018 has passed, meaning that you could no longer transfer your data from Personal Locker. Additionally, because the deadline has passed, Technical Support can only help one to eliminate Personal Locker from your apparatus . No other technical assistance is provided.
McAfee strives to always place the experience of our clients first, and we’re dedicated to ensuring a smooth transition process to your secure file storage requirements. The Frequently Asked Questions below answer many of the questions that you may have regarding EOL for these products.
FAQs for McAfee Central Users
What's McAfee Central?
McAfee Central was the’service port’ that enabled access to McAfee Personal Locker, and allowed you to handle some other McAfee products.
I use McAfee Central to get McAfee LiveSafe. Does this mean I have to reinstall?
No. McAfee LiveSafe remains accessible in your device through its own launcher, and doesn’t have to be reinstalled.
FAQs for Private Locker Users
What's Personal Locker?
Private Locker was a cloud storage solution featuring biometric logon for cutting edge secure online file storage. This program was available only to McAfee LiveSafe subscribers.
I'm currently using Private Locker. What should I do?
Throughout 2018, McAfee hauled with registered clients to let them know about the impending End of Life of Personal Locker. Private Locker remained operational until December 4, 2018. Since this date has passed, you’re no longer able to get any data stored in Private Locker.
What's replacing Personal Locker?
McAfee File Lock is your newest go-to secure storage alternative.
What's the difference between Private Locker and File Lock?
Private Locker was a cloud-based storage option, which means that your files were saved online. File Lock stores your documents locally within an encrypted vault that the program creates in your device and not online.
Will File Lock be available within my LiveSafe subscription?
Yes. File Lock takes the place of McAfee Personal Locker on your LiveSafe subscription.
Do I have to pay anything extra for File Lock?
No. In precisely the exact same manner that McAfee Personal Locker was a part of your subscription, File Lock is currently a part of your subscription. No extra charges are charged to your account.
What will happen if I choose to keep McAfee Personal Locker?
Private Locker has reached EOL, so all data stored on your personal lockers has been deleted.
IMPORTANT: Since the December 2018 deadline has passed, Technical Support can only help one to eliminate Personal Locker from your apparatus . No other technical assistance is provided.
I do not have McAfee Personal Locker. Why did I get an email from you?
The McAfee email communication has been sent to clients who have at least one file saved in McAfee Personal Locker. You, or a person who used your email, might have downloaded the app previously, and used it to save one or more files.
What if I have additional questions?
If you have additional questions concerning this EOL, look for the Support Portal. For Mcafee Antivirus Activation Visit Mcafee.com/Activate
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